FAQ
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About Our Perfumes
What’s the difference between oil and alcohol-based perfume?
Most perfumes use alcohol to carry the scent. It evaporates quickly, so the fragrance fades fast and can dry out your skin. Some people find the fumes give them headaches. Our perfumes use nourishing oils instead, so the scent melts into your skin, stays close to you and lasts longer.
Do your perfumes contain any alcohol?
No. None of our perfumes contain alcohol. They’re blended with skin-friendly oils instead, which keep your skin soft while you wear them.
How long does it last?
Most customers find one application lasts most of the day. Oil perfume sits closer to the skin than spray perfume, so people notice it when they’re near you rather than across the room. Longevity varies with skin type, and moisturised skin holds scent longest. You can top up any time.
Are your products vegan and cruelty-free?
Yes. All our products are 100% vegan and never tested on animals.
Where are your products made?
Every bottle is blended and hand-filled by our husband-and-wife team in East London.
Using Your Perfume
How do I apply it?
Apply to your pulse points: wrists, neck, behind the ears and inner elbows. Don’t rub your wrists together; let it absorb naturally. For the longest wear, apply after a shower onto clean, moisturised skin.
Is it suitable for sensitive skin?
Our perfumes are alcohol-free, which many people with sensitive skin find gentler. Like all fragrances, they contain fragrance components that can affect some people. If you have sensitive skin or allergies, do a small patch test first.
Will it mark my clothes?
Our roll-ons are best applied straight to the skin. Give them a minute or two to absorb before getting dressed, and avoid rolling directly onto clothing. Our 50ml sprays can be sprayed onto clothes from a distance of about 20–30cm, which gives a fine, even mist. As with any oil-based fragrance, avoid delicate or light-coloured fabrics like silk, and if you’re unsure, test on a hidden area first.
I don’t know which scent to choose. Where do I start?
Take our scent quiz. Answer a few quick questions and we’ll match you with your perfect fragrance. Prefer to try before you commit? Our Discovery Sets give you five 5ml roll-ons from one scent family, so you can find your favourite before buying a full bottle. Or just message us and we’ll recommend one.
Orders & Delivery
How long does delivery take?
Delivery is free on all UK orders. We dispatch within [1–2] working days, and most orders arrive within [2–4] working days after that. Busy periods like Christmas can add a day or two.
Can I change my shipping address?
Email us as soon as possible at hello@saharscents.com. If your order hasn’t been dispatched yet, we’ll update it for you.
How can I track my order?
Once your order is dispatched, you’ll receive an email with a tracking link so you can follow it all the way to your door.
Returns & Giving Back
Can I return it?
We offer a 30-day money-back guarantee. If you’re not happy, contact us within 30 days of receiving your order with your order number. Return the product in its original packaging with at least 80% remaining, and we’ll refund you within 5 working days of receiving it. Return postage is paid by the customer unless the item arrived faulty or damaged.
What if my order arrives damaged?
Sorry about that! Email us a photo at hello@saharscents.com within 7 days of delivery and we’ll send a replacement or a full refund, at no cost to you.
Which charity do you donate to?
For every product sold, we donate £1 to charity. Thanks to our customers, we’ve supported causes including Save the Children, local food banks, Al-Mustafa Welfare Trust and Muslim Hands. We’ve also funded our own projects, including building water wells in villages in Myanmar and Pakistan. You can see videos of some of these projects on our [Instagram] and [TikTok]. Thank you for making this possible!